Privacy Policy

This Privacy Policy applies to the website, located at www.kuddly.co, and any mobile application connected or associated with this website (including Information Sessions (as defined in the Terms of Use, which are incorporated into this Privacy Policy by reference)) (collectively, “Website”), is owned and operated by Kuddly Inc., a Delaware corporation (the “Company,” “we,” or “us”).

Any person using our website and any mobile application connected or associated with this website (collectively, the “Website”) is considered a user (hereinafter referred to as “you,” “your” or “User”), which includes, visitors, customers, and other users of our services. The Company is committed to respecting you and your privacy rights and to maintaining the confidentiality of non-public, personal information we collect.

We want you to understand how and why we collect, use and disclose the information about you on the Website. This Privacy Policy provides you with information concerning our practices and procedures as they relate specifically to information we collect on the Website. If you have additional questions or would like further information on this topic, please feel free to write to us at privacy@kuddly.co.

You are bound by the terms of this Privacy Policy and consent to the collection, use, and disclosure of visitor information pursuant to all of the terms of this Privacy Policy. By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, you should not use our Website.

The Company understands the importance of maintaining the privacy of your personal and non-personal information. While you may use some of the functionality of the Website without registering, many of the specific tools and services on the Website require registration. If you visit the Website without registering, the only information we collect will be Non-Personal Information through the use of Cookies (see more about Cookies below). We define Non-Personal Information as information that is not traceable back to any individual and cannot be used to identify an individual.

If you choose to register on the Website for certain interactive services, including Information Sessions (as defined in the Terms of Use) we require you to submit Personal Information. We define Personal Information as information that, when linked, can be traced back to an individual. Examples include your name, age, telephone number, email address, and other information offered by you, including your text, audio or video question; the Internet Protocol (IP) Address and domain name used from which you accessed our Portal (the IP Address is a numerical identifier assigned either to your Internet service provider or directly to your computer); the type of browser and operating system used by you to access our site; date and time you visited our site; web pages or services you accessed at this site; web site you visited prior to coming to this web site; web site you visit as you leave this web site; and if you downloaded a form, the form that was downloaded. We may also ask you to provide additional information after you register if you want to obtain additional services or information or to resolve complaints or concerns.

We do not access or store information that you have saved on your mobile device such as contacts and appointments. However, in order to provide our services, the Website may interact with some features on your mobile device, such as your GPS locater. In such cases, we will ask for your consent with respect to identifying your location.

The security for all personal information associated with you is of utmost importance to the Company. We employ reasonable security measures consistent with standard industry practice to protect your Personal Information. Personal information collected by the Website is stored in a secure environment. We strive to provide adequate security measures in our physical facilities to protect against the loss and misuse of the information we collect on the Website. Below are some of the physical, electronic, and procedural safeguards that the Company uses to protect your privacy.

Confidentiality: We restrict access to Personal Information collected about you on the Website to select employees, licensees, consultants or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We also advise them about their responsibility to protect Customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. If you are a former customer, we protect your information in the same manner that we treat information about our current customers.

Password: To provide you with an increased level of security, we utilize password security measures. Online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls, or email messages).

Encryption: When you interact on the Website, your personal information is transmitted through the Internet using Secure Socket Layer (SSL) technology. SSL technology causes your browser to encrypt your personal information before transmitting it to our secure server. Encryption is the translation of data into a secret code. Once the data resides on our servers, the data remains encrypted. SSL technology, an industry standard, is designed to prevent someone other than operators of our web site from capturing and viewing your personal information.

Disclaimer: Despite our efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted. Therefore, we make no representations or warranties with regard to the sufficiency of the above mentioned security measures. No data transmission over the Internet or through mobile devices can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, we cannot ensure or warrant the security of any information you transmit to us on the Website. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Therefore, the Company is not responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy as a result of a security breach or technical malfunction.

We understand that you are entrusting us with your personal information. The Company is the sole owner of the Personal Information collected on this site. That’s why we don’t sell, rent, license or share any of the personally identifiable health information you provide to us with companies outside of the Company for their own promotional or marketing use without your explicit, affirmative consent. There are occasions, however, where we must share your information to provide you with the services you requested or for legal reasons. Descriptions of when we share and with whom we may share your information with are provided below.

The Company uses the Personal Information that you provide to respond to your questions, to provide you the services you select, to send you emails about the Website, and to inform you of material changes to this Privacy Policy. We may also use Personal Information, including your health care information and your activities within your account, to display information within the Website about products and services we feel may interest you and in order to send email newsletters, promotional material and other updates to our users. By using the Website, you accept these in-product messages. A user may, at any time, opt out of receiving email newsletters and promotional material (See more about Opt Out below).

We may use publicly available sources outside of the Company to verify or supplement the information you give us. For example, we may obtain address updates from the U.S. Postal Service or demographic information from direct marketing companies. We use this data to help us maintain accurate records and to improve the products and services that we deliver to you.

The Company collects Non-Personal Information about your use of the Website and your use of the websites of selected sponsors or advertisers through the use of cookies. Cookies are text information files that a web browser places on your computing device when you visit the Website. We may use cookies to collect information about how you use the Website. Cookies reside on your computing device providing Non-Personal Information about your online visit and help the Website to recognize your computer’s browser as a previous visitor. This information allows us to customize your preferences and to deliver a better service for you. For example, the Website may use Cookies to save and remember search preferences that you may have done while browsing the Website in order to deliver content specific to your interests.

Cookies can contain pieces of Personal Information. These Cookies often are used to make the site easier to use. For example, if you check a box to ask that we remember your login information on your computer so that you don’t have to enter it each time you visit the site, it’s stored in a Cookie on your computer.

Finally, advertising companies may use their own cookies or other online tracking technologies in the banner advertisements served on the Website and in emails, special promotions or newsletters we send you. These advertising companies may use cookies or similar technologies to provide you advertisements tailored to interests you have shown by browsing on this and other sites you have visited. In doing so, the provider collects Non-Personal Information such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other data. The advertiser’s use of cookies, web beacons, or similar technologies to collect Non-Personal Information is not controlled by the Website and is subject to the privacy policies specific to each site visited. You should review the privacy policy of other sites you visit or link to from our website to understand how these other sites use cookies.

If you do not want the benefits of cookies, you may opt-out (see Opt-Out section below). However, if you choose to reject cookies on your browser, you may not receive the full benefit from the use of the Website.

We do not track users, who do not interact with our sharing functionality across the web, and therefore we do not use “do not track” signals, even though various browsers offer a “do not track option.”

We do not authorize the collection of Personal Information from third-party use through advertising technologies, without a separate written consent from you for that purpose.

Because your privacy is important, we do not sell, share, lease, or license your personal information. However, we may disclose information about you if you specifically authorize us to do so or in such cases described below.

Legal Requirement: We may disclose information about you if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal proceedings. However, before making any such disclosures, we will make an effort to inform you unless doing so would violate the law or court order.

We may also disclose information about you to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use, as applicable; in responding to claims that any posting or other content violates the rights of third parties; or to protect the rights, property, or personal safety of the Company’s staff, its users, or the general public.

Sale of Assets: If the Company is sold to, or merges with, another company, we reserve the right to include your Personal Information among the assets transferred to the acquiring company. If so, the Company will seek to obligate the acquiring company to use any Personal Information transferred by this site in a manner consistent with this Privacy Policy, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

Employees, Technical Operations Contractors, and Consultants: Select Company employees and technical operations contractors, and other contractors (including Consultants as defined the Terms of Use) may have limited access to your Personal Information in the course of providing services to you, including for the purpose of troubleshooting problems and/or resolving complaints. These contractors include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of the Website. Access to your Personal Information is limited to the information reasonably necessary for the employee or contractor to perform the function needed to resolve the issue or to provide or improve the service.

Disclosure of Aggregate Information: The Company may combine any public and Non-Personal Information you provide with information from other users to create aggregate data to display on the Website. This sort of statistical information is called aggregate data because it reflects the characteristics of a large group of anonymous people. Aggregate data does not contain any information that could be used to identify you or contact you. For example, we might inform third parties regarding the number of users of the Website and the activities they conduct while on our site. We may use aggregate data or share it with our business partners so that the information and services we provide best meet the needs of our users. Aggregate data also helps advertisers and sponsors know how effectively they are reaching and meeting the needs of their target audience. In addition, Company may make use of de-identified information in accordance with our Terms of Use.

For your convenience we may provide links to other websites. Please note that when you click on any of these links, you are entering another website for which we have no responsibility or control. The inclusion of any link does not imply affiliation or endorsement by us of the linked website or any of the content, services or products offered on such sites. We encourage you to read the terms and conditions, data-gathering practices and privacy policies of all linked websites as they may materially differ from ours. Other sites have their own privacy policies and we are not responsible for how they enforce them. You access these sites at your own risk and we make no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this Web site, or about the privacy and security of information transmitted to or through them. We are simply a portal and do not have access to their data. You agree that we shall not be responsible for any loss or damage of any sort incurred as a result of any such links or as the result of the presence of such links on this site.

The Company may send you newsletters regarding upcoming features and promotions. You can opt out from receiving the newsletters by clicking on the “unsubscribe” link at the bottom of any email newsletter, or you may send a request to privacy@kuddly.co. Your e-mail address will be removed from our marketing list.  Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in progress.

The Company may use the e-mail and text addresses you provide when you register to send appointment confirmations and reminders. You cannot opt out from receiving these email and text messages as it would affect the functioning of the service you are registering to use.

Other emails that you cannot opt out of are emails used to update this Privacy Policy. These emails will be sent to you as long as you are a registered user of the Website. If you wish to no longer be a registered user of the Website, please send your request to privacy@kuddly.co.

You may request us to refrain from using your information in any other way not listed above by contacting us at privacy@kuddly.co or by contacting us as indicated in the “Contact Us” section of this Privacy Policy below.

The features, programs, promotions and other aspects of our service requiring the submission of personally identifiable information are not intended for anyone under 13 years of age. We do not knowingly collect personally identifiable information from children under the age of 13 other than minor children receiving the service through registration by their parent or legal guardian. If you are under 13 then you may not use or access our website or services at any time or in any manner. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at privacy@kuddly.co. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.

The Company is governed by the laws of the United States of America. By using the Website and submitting any Personal Information, visitors from outside the United States acknowledge that the Website is subject to U.S. law, consent to the transfer of Personal Information to the U.S., and waive any claims that may arise under their own jurisdiction.

We may update this Policy from time to time, so please check this Policy periodically for changes. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy.  If we make material changes to this Privacy Policy, we will endeavor to notify you here, by email, and on the Website, at least 3 days before the changes take effect. We do, however, recommend that you read this Policy each time you use the Website in case you missed our notice of changes to the Policy. Your continued use of this site following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

The Company welcomes your questions and comments about this Privacy Policy. If you have any questions, please contact us at privacy@kuddly.co. If you do not receive adequate resolution of a privacy related problem, you may write to us at: